Basic Needs

Food Resources and Access, Housing, Healthcare, Insurance, Childcare, Financial Assistance (Grants and Loans), Access & Functional Needs (AFN), Disaster Legal Assistance


CHILDREN - 4C's Emergency Childcare Assistance for Essential Workers
COVID-19 Update: Due to COVID-19, the CA Dept of Education has created an emergency childcare assistance program through June 30, 2020. Families of essential workers that need childcare assistance and are not already enrolled in a State Funded Child Development Program can apply. Once your application is completed, a 4Cs enrollment staff will contact you with available openings for its subsidy programs.
4C's is the Child Care R&R agency mandated by the California Department of Education to provide services to families who live and work in Santa Clara County, California. We serve as the community child care link and our referral services to parents are free and confidential. For additional information or to RSVP please contact 4C Council. (408) 487-0749 English / Spanish Key Words: Key Words: ALLIES7
CHILDREN - First 5 Community Resources Directory During COVID-19
4/20 The FIRST 5 COVID 19 Resource Guide contains information about how to access financial aid, food, housing assistance, childcare, and other essential SCC services for families. Spanish | Vietnamese | Chinese | Tagalog |
CHILDREN - ICAN-International Children's Assistance Network
COVID-19 Update: Register to receive diapers and family resource kit during monthly distribution. Request for other supplies during COVID-19 SAH time at To engage and inspire Vietnamese Americans to make a difference in their lives, families and communities through culturally competent social programs. First 5 Family Resource Center. Local family support, counseling, disaster response, translation, Key Words: Allies7
CHILDREN - Pandemic EBT benefits
5/20 Due to Coronavirus (COVID-19), children who are eligible for free or reduced-price meals at school will get up to $365 per eligible child. These food benefits are called Pandemic EBT benefits. P-EBT benefits help families in CA buy food when schools are closed because of the coronavirus emergency. Families with children who get CalFresh, Medi-Cal or Foster Care benefits do not need to apply. Most will get their P-EBT card in the mail during the month of May. Families with children who are eligible for free or reduced-price meals and who do not get their P-EBT card in the mail, must apply online before June 30, 2020. The online application will launch in late May. These benefits are emergency assistance and will not count as Public Charge.
COMMUNICATION - AT&T Internet Access
In response to the public health crisis, Access from AT&T is temporarily: • Offering two months of free service to new Access customers who order by April 30, 2020. $5/mo or $10/mo thereafter, depending on your speed. • Expanding eligibility based on income2 and to households participating in National School Lunch Program/Head Start • Waiving all home internet data overage fees Eligibility based on Household income of 135% or less than the federal poverty guidelines Key Words: ALLIES1, Communication, Coronavirus, Pandemic, COVID-19
COMMUNICATION - AlertSCC - Multi-language Emergency Alerts
AlertSCC is a free, easy, and confidential way for anyone who lives or works in Santa Clara County to get emergency warnings sent directly to their cell phone, mobile device, email, or landline. AlertSCC can reach you wherever you are to provide information and instructions in a variety of emergency situations. Languages: | Spanish | Vietnamese | Chinese | AlertSCC Facebook
COMMUNICATION - CA Lifeline Program - Telephone Discounts
There are two main Universal LifeLine Telephone Service discounts in CA: the CA LifeLine Program (CA LifeLine) and the federal Lifeline program (Federal Lifeline). CA households qualify by receiving certain benefits OR meeting income requirement. Multi-Language: English, Spanish, Chinese, Japanese, Korean, Tagalog, Vietnamese. Key Words: Communication, Allies1
COMMUNICATION - Comcast Internet Essentials - Free for 2 months
Comcast is taking immediate steps to help connect low-income families to the Internet at home during the COVID-19 restrictions. New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax. Apply by April 30, 2020. Key Words: COVID-19, communications Multi-language: Spanish
COMMUNICATION - EveryoneOn - Low Cost Internet, Equipment, and Free Digital Literacy Classes
COVID-19 Update - In response to the coronavirus pandemic and its impact on society, multiple Internet Service Providers (ISPs) have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during this challenging time. We’ve updated our low-cost internet service options tool to reflect these changes.
EveryoneOn is a national nonprofit working to eliminate the digital divide by making high-speed, low-cost Internet service and computers, and free digital literacy courses accessible to all unconnected Americans. Through partnerships, EveryoneOn is able to offer home Internet service for under $20 in 48 states and the District of Columbia. We work with refurbishers, to offer devices for under $100. Spanish Key Words ALLIES5, Education
COMMUNICATION - Low Cost Home Internet - AT&T
California resident with at least one member of your household receiving the Supplemental Nutrition Assistance Program (SNAP) or Supplemental Security Income (SSI) benefits, may qualify for AT&T Low Cost Internet. No commitment check- No deposit -No installation fee. Available in 21 states where AT&T home wireline service is available. Key words: Food Stamps, snap
COMMUNICATIONS - Low Cost Laptops for Lockdown
Service providers, clients, students and teachers are all working remotely and low cost refurbished laptops or tablets are available for purchase in any quantity from Aspen. Contact Jim Hu at: 214-212-6838 Key Words: ALLIES1, ALLIES5, Education, COVID-19, coronavirus, disaster, Education, student
DONATION - Mountain View Launches #TogetherMV Donation Portal
As part of an ongoing local relief effort and a follow-up to the $1.3 million relief package Mountain View City Councilmembers passed on March 27, the #TogetherMV initiative now has a live donation portal for people to help local renters and small businesses. Rent relief donations will be added to the funds the City has already given to the Community Services Agency (CSA) to expand help for local tenants in need. Small business relief donations will be combined with funds allocated by the City and a donation from Google.
DONATIONS - SCC Public Health Dept
Silicon Valley Community Foundation (SVCF) We thank you and continue to welcome your monetary and supply donations to the programs that have been set up. *VMC Foundation *SVCF’s COVID-19 Regional Response Fund SVCF’s Small Business Relief Fund will provide critical *SVCF’s Regional Nonprofit Emergency Fund *Second Harvest of Silicon Valley *County of Santa Clara Office of Supportive Housing *Business Operations Center *American Red Cross
EMPLOYMENT - Legal Aid at Work
3/24/20 COVID-19 Update - We’re happy to talk to anyone who is having work-related issues due to the coronavirus. They can call our Work and Family helpline at 800-880-8047 or our general helpline at 415-864-8848. Multi-language: English, Spanish, Chinese, Urdu, Vietnamese and Farsi English Coronavirus FAQ Spanish Coronavirus FAQ
Legal Aid at Work offers free information online, including our selection of more than 100 detailed and up-to-date fact sheets about specific provisions of the law related to employment. Also English, Spanish and Chinese manuals for employers to protect the rights of their workers.. Spanish | Chinese Workers' Rights Clinic, helplines 415-864-8208 or 866-864-8208 (toll-free) Key Words: ALLIES1, RRN, Rapid Response
EMPLOYMENT - Move Up - Employment Services for Women
Nonprofit that empowers under-served women by helping them find jobs, succeed in careers, and start small businesses. Provides free one-on-one video career mentoring services to low income women around the US. Services include: *Create a resume and LinkedIn Profile *Identify the right career path *Prepare for interviews *Identify and apply for job openings *Negotiate salary *Understand opportunities for networking. Key Words: Employment, ALLIES1
EMPLOYMENT - Positioning Low-Income Workers to Succeed in a Changing Economy
8/26/19 Report by the Hatcher Group - Funded by the Annie E. Casey and Joyce foundations, this report examines educational and employment disparities in the United States and highlights policies, programs and strategies designed to improve current and future work for lower-wage individuals and their families. Twelve case studies fill the report and fit into 1 of 3 categories: 1) strategies that prepare young people for jobs that provide family-sustaining wages; 2) responses to concerns about worker power and agency amid a rising tide of gig and contract work; and 3) state and local policies that address wages, work and a changing economic environment. Key Words: ALLIES1
EMPLOYMENT - Working in the United States - Eligibility and Requirements
A USCIS description of the types of work permission in the US, the eligibility and application requirements. Information for Employers & Employees about the categories: Temporary Workers * Permanent Workers * Students and Exchange Visitors * Temporary Visitors for Business Key Words: Immigration, ALLIES1
FINANCE - TogetherMV Rental and Business Assistance
As part of an ongoing local relief effort and a follow-up to the $1.3 million relief package Mountain View City Councilmembers passed on March 27, the #TogetherMV initiative now has a live donation portal for people to help local renters and small businesses. Business owners who want to apply for funds can email to get on an interest list. Interest list members will be notified when the application process is opened, and what they will need to apply. Tenants in need of rent help should continue to go through CSA by sending an email .
FINANCE - CARES Act (Coronavirus Aid, Relief, and Economic Security Act)
4/1/20 Federal emergency legislation for worker protection, healthcare system enhancement and stabilization of the economy. Key Words: COVID-19, employment, business,
FINANCE - Financial Assistance for Low-Income SCC Residents - WAITING LIST APPLICATION
3/26/20 Update to Silicon Velley Strong program: We regret to inform you that we have already reached the maximum capacity of households that we will be able to serve with the initial $11 million in contributions collected for this initiative. As a result, we are no longer accepting applications for financial assistance. If you meet the eligibility criteria listed below, please consider adding your name to the following Interest List. Please note: there is no guarantee that we will be able to provide assistance to any households on the Interest List. However, when/If additional funding becomes available, we will contact eligible households on the Interest List with information on how they can complete an application. Multi-language: Spanish Vietnamese Key Words: Coronavirus, Pandemic, ALLIES1, COVID-19
FINANCE - Jewish Family & Children's Services (JFCS)
COVID-19 Update: PANDEMIC EMERGENCY LOANS AND GRANTS PROGRAM: Our Financial Aid Center is here to help individuals, families, and small businesses get back on their feet. Demand for grocery staples has soared in recent weeks. For many, the JFCS Food Bank has swiftly shifted from a supplemental supplier of staples to their sole provider of sustenance. PLEASE CALL US IF YOU NEED SUPPORT OR ASSISTANCE. 415-449-1200
Programs for adults, seniors, youth, children, refugees, emegres. Immigration, ESL and Citizenship assistance, financial assistance. Educational Scholarships and Loans Areas Served: Offices in Palo Alto, San Mateo, San Francisco, San Rafael, and Santa Rosa - Counties of Sonoma, Marin, San Mateo, SF, and Santa Clara. Key Words: SCC, Koret, LGBT, Domestic Violence, Hospice, Counseling, Emergency Assistance ALLIES2, ALLIES3, ALLIES5, ALLIES7
FINANCE - Loan Forbearance Info for Student and Parent Borrowers
3/13/20 We at Federal Student Aid are actively monitoring the new coronavirus/COVID-19 outbreak. To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers can be placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. Key Words: ALLIES5, Education, COVID-19
FINANCE - Mission Asset Fund Lending Circles (MAF)
MAF is a San Francisco based nonprofit that provides zero-interest social loans and financial education to help hardworking families build their credit and realize their financial goals with Lending Circles for Citizenship and Business. No interest loans for citizenship and immigration fees. Key Words: ALLIES1
FINANCE- Currently Existing Assistance Resources in SCC
Updated 5/1/20 From the Santa Clara County Office of Immigrant Relations: ***East San Jose Wellness Fund Primary coordinator: Somos Mayfair *** SOLO FUND Human Agenda and its legal collective CLARO have established the SOLO Solidarity Fund *** Mission Asset Immigrant Families Fund From the COVID-19 Rapid Response Fund *** Opportunity Fund Small business loans. No SSN needed, ITTN enough *** Sacred Heart RENTAL AND DEPOSIT ASSISTANCE *** Community Service Agency of Mountain View, Los Altos and Los Altos Hills *** Sunnyvale Community Services *** West Valley Community Services EMERGENCY FUNDS COVID-19 Financial Assistance Key Words: Undocumented, SCC, ALLIES1
FOOD - 2nd Harvest of Silicon Valley
3/20 COVID-19 Update: Call (800) 984-3663, Text: GETFOOD to (408)455-5181, Email:, or visit the SHFB website to find closest food box pickup during shut down period. All ages welcome. Immigrant friendly. Limited delivery for those who are vulnerable or in quarantine. FREE PREPARED MEALS FOR ADULTS 60+ YEARS|***** COMIDAS PREPARADAS GRATUITAS PARA ADULTOS DE 60+ AÑOS|***** Vietnamese |***** FREE PREPARED MEALS FOR CHILDREN & YOUTH UNDER 18 |***** COMIDAS PREPARADAS GRATUITAS PARA NIÑOS Y JÓVENES MENORES DE 18 AÑOS |***** Vietnamese |
Through a variety of programs and services, the 2nd Harvest Food Bank provides food to people in need where they live, learn, and work. Call the Food Connection today to be connected with resources like free food and CalFresh 1-800-984-3663. Multi-language: Spanish, Vietnamese, Chinese, Tagalog Key Words: SNAP, Benefits, ALLIES4
FOOD - CA Meals for Kids Mobile App
4/23/20 The CDE CA Meals for Kids mobile app has been updated to help students and families find meals during COVID-19 related emergency school closures. The information identifies site location and meal service times. Only those COVID-19 sites that LEAs have submitted through the online Child Nutrition Information and Payment System (CNIPS) are populated in this mobile app. The app is updated daily. The app is available for free download through Apple’s App Store, Google’s Play Store, and Microsoft’s App Store
FOOD - Catholic Charities Drive Thru Church Pick Up Schedule
4/7/20 Locations and schedule of weekly grocery pick-up. No pre-registration required. Immigrant friendly. Call 800-983-2663 for information about more free food distribution programs.
FOOD - Double Up Food Bucks for CalFresh
Get more fruits and vegetables when you spend your CalFresh EBT dollars at participating grocery stores. For each $1 of your CalFresh EBT that you spend on California grown fruits and vegetables you earn $1 to spend on ANY fresh fruits and vegetables on your next visit. Multi-language: Spanish, Vietnamese Key Words: ALLIES4, bood stamps, benefits, health
FOOD - FREE HOME-DELIVERED PETFOOD for Meals on Wheels and Senior Nutrition Participants
SNP and Animal Services are partnering to offer free, home-delivered pet food and related essential pet needs, like kitty litter, to SNP participants Call (408) 686-3900 M-F 8AM - 6PM / Sa-Su 8AM - 5PM This program is subject to funding availability and will end on June 30, 2020, or the end of the shelter in place ordinance (whichever comes first) for older adults age 60 and older, so call now! Key Words: Animals
FOOD - Free Grab and Go Meals for all ages
Monday to Friday from 10:30 to 11:30 at 33 San Jose locations. Look for the big yellow school bus.
FOOD - Free Prepared Meals for Adults 60 Years and Older
Meals are made for curbside pickup (Monday - Friday). Contact agencies directly to confirm services are still available. Key Words: COVID-19, Coronavirus, Seniors
FOOD - List of stores offering ‘Seniors Only’ hours
3/24/20 List of stores and their hours dedicated to serving seniors and the vulnerable. Bigger grocery chain stores are stepping up and setting aside earlier hours for the people most vulnerable to the coronavirus – the elderly and people with compromised immune systems. This is going to be tremendously helpful to these people so that they don’t get infected. Now they can avoid lines and crowds and the store will be mostly stocked, since panic shoppers have left many shelves bare. Key Words: COVID-19
FOOD - Map of Santa Clara County Senior Nutrition Meal Sites
The SCC Senior Nutrition Program has transitioned to box lunches that can be picked up at various locations. Please be aware that this is a fluid situation and services are subject to change. This map will be updated as changes are made to the availability of services. Meals on Wheels continues to provide home-delivery of meals. Call (408) 350-3246 for more information. Key Words: Food, Coronavirus, COVID-19
FOOD - SCC Hot Meals List
COVID-19 Update: All meals are take-out and schedules have been modified..Check with providers before going.
11/19 Second Harvest Food Bank schedule & locations of hot meals available in Santa Clara County Multi-language |Spanish | Vietnamese
FOOD - Santa Clara County School Closure Meal Sites 2020
3/17/20 A list of 2nd Harvest food distribution sites opened to meet the needs created by Covid-19 (coronavirus) school closures. Any child or family with children 18 and under may pick up meals for the children at these locations. No ID required. Key Words: Pandemic, ALLIES4, SCC, COVID-19
HEALTH - 10 Facts About Access to Health Insurance for Immigrants and Their Families
11/19/19 The Trump Administration’s ongoing efforts to restrict immigration is increasing fear and confusion among immigrants and their families. According to reports, enrollment is declining among immigrants and their families who are eligible for health insurance affordability programs (including Medicaid, the Children's Health Insurance Program (CHIP), and ACA marketplace coverage with tax credits/subsidies). Last year, one in seven adults in immigrant families reported avoiding public benefits out of fear. Nearly half of community health centers report that, during the past year, immigrant patients declined to enroll themselves in Medicaid. And nearly 40 percent of health centers report parents have declined coverage for their children. Key Words: ALLIES4
HEALTH - A doctor clearly explains how to disinfect your groceries and take out - Video
3/27/20 With the coronavirus spreading rapidly, even something as simple as bringing a canned good into your home with the virus could end up setting your family back. You don’t know who handled that item before you or whether they have COVID-19, therefore we must take extraordinary measures to protect ourselves. Key Words: coronavirus, health, COVID-19
HEALTH - Animal shelters urge the public to have an emergency plan for your pets
With more people getting sick with COVID-19 local animal shelters are concerned companion animals will be left uncared for. Local animal shelters urge the public to have an emergency plan for your pets. Key Words: Emergency, Disaster, coronavirus,
HEALTH - CA Insurance Commissioner Lara directs health insurance companies to provide increased telehealth access during COVID-19 emergency
3/30/20 The Notice from Commissioner Lara directs that health insurance companies provide increased access to health care services through telehealth and encourages patients to use telehealth delivery options, so as to limit the amount of in-person health care they seek while continuing to receive the essential care that they need during this challenging time. Cost-sharing requirements for services delivered via telehealth should be consistent with, or no greater than, the cost-sharing requirement for services delivered through in-person settings.
HEALTH - COVID-19 Screening Tool
3/27/20 If you think that you or a family member have been exposed, this free Apple App can help you understand what to do next about COVID-19. Let’s all look out for each other by knowing our status, trying not to infect others, and reserving care for those in need. Key Words: ALLIES4, CDC. pandemic, disaster, health care
HEALTH - COVID-19 Testing Sites at James Lick and Christopher High Schools
5/4/20 Two new COVID-19 community testing sites are scheduled to launch in Santa Clara County at James Lick High School in San Jose (57 North White Road) and Christopher High School in Gilroy (850 Day Road). Both sites will operate from 7am – 12pm and 1pm – 7pm, Monday through Friday. Tests are by appointment only. Appointments can be made by calling 1-888-634-1123 or visiting Anyone who meets the testing criteria can be tested regardless of insurance or immigration status. Appointment and testing services will be available in English and Spanish. These sites are a collaborative effort between the County of Santa Clara, State of California, OptumServe (the private contractor operating the sites) and the Santa Clara County Office of Education. Key Words: Healthcare, coronavirus, ALLIES4
HEALTH - Community Health Partnership (CHP) Member Organizations
CHPSCC health centers and clinics are one of the few sources of accessible, affordable, and culturally competent health care services for low-income and medically underserved populations, independent of Immigration status. While maintaining a workforce that reflects the diversity of the communities they serve, these health centers and clinics provide an array of services including general family practice, medical and dental care, well baby visits, prenatal care, nutritional counseling, health education, and prevention, counseling, mental health services, and community outreach. Multi-lingual: Spanish, Vietnamese, Phone Translation Service
HEALTH - Covered California Health Insurance
3/1/20 COVID Update: Covered CA Insurance is still available - Special Extended Enrollment Period Due to COVID-19.
Immigrant communities and families with mixed immigration status (such as having undocumented parents, lawfully present siblings, or U.S. citizen children, all under the same roof) may be reluctant to seek health care because of fears about privacy and enrollment eligibility. Multi-language: | Spanish | Tagalog | Vietnamese | Key Words: Insurance, Health ALLIES4
HEALTH - Foothill Community Health Center
COVID-19 Update: NEW Foothill Clinical and Patient Support Services, Medical Clinics ARE OPEN. Now offering Tele-health services. Drive through testing with referral from Provider. At Foothill Community Health Center, no one is refused service because of lack of financial means to pay and offer everyone care based on a sliding fee scale. Multi-language: English, Spanish, Vietnamese, Hindi, Farsi
Medical Services, Women's Health, Dental, Counseling, Optometry, Mental Health, Vaccinations, Pediatric, Family Planning, Student Wellness. Sliding Fee: Low income, uninsured patients may qualify for subsidized (part-pay) discount fees depending on their income and number of dependents. Key Words: ALLIES4, Clinic, Hospital,
HEALTH - Free SCC Coronavirus (COVID-19) Testing Sites and Information
Up to date information on testing in Santa Clara County including: ***Who Should Get Tested *** Where to Get Tested *** Testing Capacity and Expansion *** Types of Tests. Note: Information may change with rapidly changing circumstances. Multi-language: Spanish | Vietnamese | Chinese | Tagalog | Key Words: Healthcare, pandemic Key Words: ALLIES4
HEALTH - Gardner Health Services
COVID-19 Update: Medical care through telephone appointments Gardner serves patients independent of immigration status and all information is safeguarded. Multi-Language: Spanish, Vietnamese
Our mission is to provide high quality, comprehensive health care, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate - especially the disenfranchised, disadvantaged and most vulnerable members. 9 branches throughout the County. Key Words: Healthcare, Covered CA enrollment asst, Medical, Dental, Women, Children, Optometry, pediatrics, Mental Health, Pharmacy, ALLIES4, SCC, CORONAVIRUS, Undocumented
HEALTH - Indian Health Center
3/20/20 COVID-19 Update: All non-essential medical and dental appointments will be reschduled at a later date. The WIC program continues as usual. You can still receive health education and nutrition counseling over the phone. If you have any questions or concerns, please do not hesitate to reach out to us by calling (408) 445-3400. Multi-language: Spanish, Vietnamese Key Words: Coronavirus, Healthcare, COVID-19
HEALTH - Mayview Community Health Center
COVID-19 Update: MayView Community Health Center is temporarily consolidating clinic operations due to Coronavirus. Until further notice, we will continue to see patients for limited services. Do NOT go to a MayView clinic without an appointment. Anyone with concerns about COVID-19 symptoms,please call (650) 327-8717 before coming in. Telehealth appointments are held through SecureVideo and require downloading Zoom on your phone/tablet/computer. MayView staff will call patients with Telehealth appointments 20 minutes before their scheduled time to assist with setting up devices for video/phone connectivity with MayView providers. Multi-language: Spanish
MayView Community Health Center was founded in 1972 to provide high quality primary health care to low-income people from all cultural and language backgrounds, regardless of ability to pay. Serving low-income families and individuals in northern Santa Clara County with clinics located in Palo Alto, Mt. View and Sunnyvale. Member of Community Health Partnership of SCC (CHPSCC) Key Words: ALLIES4
HEALTH - Multi-language COVID-19 Fact Sheets from the Health Literacy Project
We create and translate accessible COVID-19 information into 35 different languages to help all patients know when, and how, to seek care. Our materials are created in collaboration with Harvard Health Publishing. All materials are reviewed and vetted by physicians and medical school faculty members at the Harvard hospitals. These materials are created in collaboration with Harvard Health Publishing. These materials are freely available for download and distribution without copyright restrictions. Key Words: Healthcare, Coronavirus Multi-Language: Albanian / Shqip | Amharic | Arabic | Armenian| Bengalii | Chinese (Simplified) | Chinese (Traditional) | Creole / Kreyòl ayisyen | Dutch / Nederlands | Farsi | Filipino | French / Français | German / Deutsche | Greek Gujarati | Hiligaynon / Ilonggo | Hindi | Italian / Italiano | Japanese | Korean | Malay / Malay | Malayalam | Marathi | Navajo | Oromo | Polish / Polskie | Portuguese / Português | Punjabi | Romanian /Român| Russian | Serbian| Somali / Af Soomaali | Spanish / Español | Swahili / Kiswahili | Tamil | Telugu | Turkish / Türk | Ukrainian | Urdu| Vietnamese t |
HEALTH - Operation Access (OA)
With support from the community, we bring together medical professionals and hospitals to provide donated outpatient surgical and specialty care for the uninsured and underserved. OA enables Bay Area health care providers to donate vital surgical and specialty care to people in need. While the Affordable Care Act has enabled many low-income individuals to qualify for Medi-Cal or subsidized insurance coverage, many people in the Bay Area remain uninsured. Multi-language: Spanish | Chinese Key Words: COVID-19, Undocumented
HEALTH - SCC Better Health Pharmacy - Free Prescriptions
COVID-19 Update: Limiting Walk-in patients. Have doctor fax prescription to (408) 294-6305 and medication will be mailed to you after confirmation of address.
No controlled drugs, NO insurance, NO copays We are the first and only dedicated drug donation pharmacy in California. We received unused, unopened, and unexpired medications from licensed healthcare facilities, and dispense the drugs at no cost to our patients who have a valid prescription. Our pharmacy aims to increase medication access for all and serves patients who cannot afford their medications. Key Words: Allies4, COVID-19 Multi-language: English | Spanish | Chinese | Vietnamese |
HEALTH - Santa Clara Family Health Plan (SCFHP)
COVID-19 Update: Given the shelter-in-place order in Santa Clara County, we want you to know that SCFHP will remain open to maintain operations for our members and providers. However, most of our staff are now working from home and our lobby is closed to visitors until further notice
SCFHP offers low-cost or no cost health care coverage for low-income adults, children and seniors through 3 health insurance programs; Medi-Cal, Cal MediConnect (Medicare-Medicaid Plan), and Healthy Kids HMO. Children under 19 may be eligible regardless of immigration status. Located in San Jose, SCFHP serves Santa Clara County, with local staff who speak English, Spanish, and Vietnamese. Also interpreter services available in more than 170 languages, including American Sign Language. ALLIES4
HEALTH - Update on Access to Health Care for Immigrants and Their Families
3/18/20 The Families First Act provides additional funding to pay for coronavirus testing for anyone who is uninsured. The funding will pay for testing at community health centers, outpatient clinics, and doctors’ offices. Immigrants can continue to access services at community health centers, regardless of their immigration status, and at a reduced cost or free of charge depending on their income. Health centers may do patient assessments over the phone or using telehealth. Eligibility for Medicaid, the Children’s Health Insurance Program (CHIP), and the Affordable Care Act (ACA) marketplaces has not changed. (USCIS recently posted an alert clarifying that it will not consider testing, treatment, or preventive care related to COVID-19 in a public charge inadmissibility determination.
HEALTH: 2020 MediCal Expansion Covers Young Adults
1/1/2020 Starting January 1st, 2020 all income-eligible Californians under the age of 26 will be able to get free full-scope Medi-Cal, regardless of their immigration status. This Fact Sheet by CIPC (CA Immigrant Policy Center) outlines eligibility and how to apply. If Public Charge rules are enacted, this will not be counted because it is state funded. Key Words: Health, undocumented, ALLIES4, COVID-19
HOUSING - Gov Newsom Takes Executive Action to Establish a Statewide Moratorium on Evictions
3/27/20 Governor Gavin Newsom today issued an executive order banning the enforcement of eviction orders for renters affected by COVID-19 through May 31, 2020. The order prohibits landlords from evicting tenants for nonpayment of rent and prohibits enforcement of evictions by law enforcement or courts. It also requires tenants to declare in writing, no more than seven days after the rent comes due, that the tenant cannot pay all or part of their rent due to COVID-19. Key Word: Housing
HOUSING - Governor Newsom Announces 90-Day Mortgage Payment Relief During Crisis
3/25/20 Governor Newsom announces financial institutions will provide relief for vast majority of Californians Californians economically impacted by COVID-19 may receive 90-day grace periods to make mortgage payments Financial institutions agree not to negatively impact credit reports as a result of accepting payment relief Key Words: ALLIES1, coronoavirus, pandemic, disaster
HOUSING - HIF COVID-19 Emergency Assistance
HIF’s Emergency Housing Fund offers a lifeline after unforeseen and temporary financial setbacks, acting as a bridge between crisis and stability. An unstable housing situation can arise from any number of unexpected circumstances, such as medical bills, job loss, or Covid-19 related circumstances. Community members threatened by homelessness and interested in applying for an emergency grant, will be required to demonstrate need and ability to utilize our emergency housing grants for sustained stability up to $2,500. Emergency Housing Fund Application Key Words: Housing Industry Fund,
HOUSING - Mt. View Suspends Residential Evictions until May 31st
In response to the COVID-19 Pandemic, the Mountain View City Council enacted a temporary eviction moratorium suspending residential evictions for non-payment of rent due to related financial impacts. The ordinance is effective March 27, 2020 through May 31, 2020 and is subject to extension as approved by the City Council. The eviction moratorium is applicable for all residential rental units in Mountain View including single-family homes, condos/townhomes, duplexes, apartments, mobile homes and mobile home spaces and other types of residential rental units.. Key Words: COVID-19 English Fact Sheet Spanish Fact Sheet Chinese Fact Sheet
HOUSING - SCC Homelessness Prevention System
The HPS program provides temporary financial assistance (e.g. rent, deposit, or utilities payment) to low-income families or individuals who are struggling to maintain their housing. HPS is available to low-income (80% of Area Median Income) households in Santa Clara County who are at imminent risk of losing their housing. Call: (408) 926-8885 Email: Multi-language: Spanish Vietnamese
HOUSING - SCC Eviction Moratorium Information for Landlords and Tenants
3/24/20 The Santa Clara County Board of Supervisors enacted a moratorium ?on “no-fault” evictions and evictions for non-payment of rent for tenants who have incurred substantial income loss and/or substantial out-of-pocket medical expenses as a result of the COVID-19 pandemic. This moratorium applies throughout Santa Clara County, including Cities, and protects both residential as well as small business tenants. Spanish Vietnamese Chinese Tagalog
LEGAL - Asian Law Alliance (ALA)
COVID-19 Update: Facilities are closed. Appointments by phone and ZOOM. Call (408) 287-9710 or e-mail IMPORTANT NOTICE RE DACA RENEWAL. Anyone who wants to renew their DACA status. The Supreme Court is currently reviewing DACA and the ability to renew could be terminated at any time. Scholarship funds available for qualifying applicants. Call (408) 823-0799 for more information. Also assistance with Housing ** Public Benefits ** Immigration and Citizenship ** Protection For Domestic Violence Victims ** Civil Rights
Providing individual legal assistance, community legal education, and community advocacy for the Asian Pacific American population of Santa Clara County. Legal Immigration and Citizenship services. Member of the SCC Citizenship Collaboration Multi-language: Vietnamese, Spanish, Chinese (Cantonese & Mandarin), Tagalog, Korean. and other languages as needed. Key Words: Refugee, Housing, Domestic Violence, Civil Rights, Public Benefits, DACA, SCC OIR List, ALLIES3, RIF, API
LEGAL - Disaster Legal Services (DLS)
DLS provides confidential free legal assistance to low-income survivors who were directly affected by the Presidentially declared major disaster, meet the definition of low-income, and do not have the means to hire an attorney. Low-income refers to survivors who have insufficient resources to secure adequate legal services, whether the insuffiency existed prior to or resulted from the major disaster. DLS attorneys are volunteers who provide survivors with legal counseling and advice, and when appropriate legal representation for non-fee generating cases; they are not FEMA employees. Any services or conversations that occur between a survivor and one of the attorneys are confidential and will not be shared with FEMA.
LEGAL - Katharine & George Alexander Community Law Center
COVID-19 Update: We are continuing to educate our clinical law students and serve clients remotely. For pro bono advice and representation in: Consumer Law, Immigration Law, or Workers' Rights, please leave a voicemail at (408) 288-7030. Free Santa Clara County Office of Labor Enforcement advice line on employment law issues. 1(866) 870-7725. Multi-language: English, Spanish, Vietnamese, Tagalog, Mandarin Key Words: ALLIES1
LEGAL - Law Foundation of Silicon Valley
COVID-19 Update: The Law Foundation is a non-profit agency that provides free legal services to Silicon Valley individuals in need. Our services are available through: Mental Health Advocacy Project: 408-280-2420***Legal Advocates for Children and Youth: 408-280-2416***Housing: 408-280-2424 Multi-language: Spanish, Vietnamese Key Words: domestic violence; public charge,family law, and guardianships for youth; special education; housing law; health legal services, ALLIES3,
LEGAL - Pro Bono Legal Project
COVID-19 Update: If you have a legal problem in a civil matter in Santa Clara County and you live in this County of Santa Clara, but cannot afford a private attorney, we might be able to help. We take or assist with cases in family law, and consumer law.including: Family Law Clinics – Divorce, Paternity Issues, Domestic Violence, Custody Matters Lawyers in the Library-Clinics Virtual Lawyers in the Library Limited Scope & Full Representation Debtors’ Rights Clinics General Administrative Support – Client Intake, Translation, Form Completion Other Services include Lawyers in the Library Virtual Assistance
LEGAL - Senior Adults Legal Assistance (SALA)
SALA is a non-profit elder law office whose mission is to support older persons in their efforts to live safely, independently, non-institutionalized, and with dignity. Services: public benefits, long term care, housing, consumer law, simple wills
MENTAL HEALTH - AACI (Asian Americans for Community Involvement)
3/25/20 COVID-19 Update: AACI continues to provide essential healthcare services at our Moorpark location even during the shelter in place order: **Health Center is providing medical care and screening for patients. **Behavioral Health is providing counseling and support to clients using telehealth and phone visits when possible. **Asian Women’s Home, their program for survivors of domestic violence and human trafficking, continues to shelter and support survivors and their children. **Senior Center is serving nutritious lunches for seniors that are packed to go and delivered.
Multi service program. Domestic Violence Shelter (Asian Women's Home) - Health Care: Hope Program (HIV/AISA outreach prevention & education), Primary Health Care Asian focused medical facility, Covered CA Insurance Enrollment Asst, Youth Services & Recreation, Mental Health Care: Counseling, Addictions, Problem Gambling, Center for Survivors of Torture, Senior Wellness, Asian American Voices. Multi-language: Cantonese, Mandarin,Chiu-Chow, Laotian, Cambodian, Vietnamese, Thai, Korean, Tagalog, Lao-Mien, Farsi, and Japanese. Key Words: San Jose, Advocacy, Health Care, Seniors, Youth, Asian Pacific, Indo-Chinese, Substance abuse, Addiction, Recovery, AAPI, Key Words: Allies4, refugee, RIF, COVID-19
MENTAL HEALTH - Bill Wilson Center
COVID-19 Update: Bill Wilson Center offers a variety of services for children, adolescents, families and adults, including health care, counseling, addiction recovery, housing, LGBTQ and Foster Youth programs, Drop In Centers, the Center for Living with Dying, and more. Services are provided independent of immigration status. If you need help or know someone who needs BWC’s services please call 408-243-0222. If you are in crisis please call 408-850-6125. Key Words: Undocumented, ALLIES7
RESOURCE - 2020 SCC Social Services Resource Guide
COVID-19 Update: SSA Service Centers are temporarily closed. We are still available to help you meet many of your essential service needs without interruption by phone and online.
Updated 68 page Resource Directory for SCC low income residents including food, housing, health care, mental health, children's services, transportation, employment, immigration, citizenship, education, emergency services, disaster and more. Key Words: ALIES1, Santa Clara County, CalWorks, Multi-language
RESOURCE - 211 Bay Area Information
COVID-19 Update - Text Coronavirus to 211211 for information on response efforts throughout the Bay Area. Referrals to new distribution locations and schedule for food box pick-up, and box meal distribution for children under 18. Food deliveries for those in quarantine or ill.
211 Santa Clara County is a free, non-emergency, confidential, 3 digit phone number and online database service that provides streamlined 24/7 access to critical health and human services in f counties. Multi-language: over 170 languages Area: Counties of San Mateo, Napa, Solano , Marin and Santa Clara Key Words: food, housing, employment, health care, counseling, disaster, SCC,
RESOURCE - Amigos de Guadalupe
COVID-19 Update Casework, financial assistance, food, safe parking at multiple locations, DACA Renewal. Call (408) 341-6080 for more information. Immigrant friendly. Spanish
Amigos addresses inequities through community organizing and advocacy, direct social service. and education: including legal clinics, family based petitions, Citizenship applications, DACA Renewals, Amigos ESL & Citizenship Classes , Know Your Rights workshops, emergency family plans, after-school and summer programming for young children /youth, and college scholarships Key Words: KYR, Financial Aid, Immigration, RRN Multi-language: Spanish Key Words: ALLIES2, ALLIES3, ALLIES4, ALLIES5, ALLIES7
RESOURCE - BAYCC Economic Hardship Fund
If you live in the Bay Area and have been severely impacted by the COVID-19 crisis and need support, apply for assistance here. To be eligible for a BAYCC Economic Hardship Fund, an individual must: Live in the Bay Area.***Be financially affected by COVID 19 Pandemic Crisis.*** Demonstrate need by fully completing the Online Application, including the required attachment(s). Immigrant Friendly. Key Words: Disaster, grant
RESOURCE - Bay Area Funeral Consumers Association (BA-FCA)
The Bay Area Funeral Consumers Association*(BA-FCA) is the local affiliate of the national nonprofit Funeral Consumers Alliance dedicated to protecting the right to choose meaningful, dignified, affordable death care. BA-FCA cannot provide direct financial assistance for funerals or death care, but we can help you find the best prices in the Bay Area for simple funeral arrangements, and we can direct you to some sources of financial help.
RESOURCE - Billy DeFrank LGBTQ Community Center
Our mission is to provide a broad array of opportunities and programs, and a spirit of community that celebrates the many facets of our constituency. Lesbian, gay, bisexual and transgender people of all ages and backgrounds find resources and support services that are not available elsewhere, including: Library, Free Cyber Center, Art Exhibits, Social Events, HIV Testing, Counseling and weekly Spanish AA meetings. Key Words: Mental Health, Social @billydefrank Key Words: SCC, ALLIES8
RESOURCE - CA Low Cost Auto Insurance Program
CA Law requires that all drivers of vehicles within the State maintain evidence of financial responsibility. California's Low Cost Automobile Program (CLCA) exists to provide income eligible persons with liability insurance protection at affordable rates. Multi-language: Downloadable materials in | English | Spanish | Hmong | Chinese | Japanese |, Korean | Russian | Tagalog | Vietnamese |.and other languages. Key Words: Low Income, Allies1
RESOURCE - Catholic Charities of Santa Clara County
COVID-19 Update: With the County's "Shelter in Place" order and the exemption for essential services such as social services, shelter, food and health care, Catholic Charities has closed several physical locations, while still providing care through phone or video visits with clients and collaborating with other nonprofits and government agencies. Catholic Charities COVIS-19 Program Modifications
Citizenship services provided in English, Spanish and Vietnamese, including assessment of eligibility, application assistance, interview preparation, ESL and citizenship classes at offices in San Jose and Gilroy. CC provides resettlement and retraining services for refugees and asylees. Deferred Action (DACA), Foster Youth, Unaccompanied Minors, Disaster Casework. Member of the SCC Citizenship Collaboration and CADRE Many other free and sliding scale social programs for children, adults and seniors. Food, Health Care, Mental Health, House Sharing. Multi-language: Spanish, Vietnamese, Key Words: ALLIES1, ALLIES3, ALLIES4, ALLIES7, RIF
RESOURCE - Community Services Agency (CSA)
COVID-19 Update: CSA has been designated an essential service provider and will be operational with modified services. For the most up-to-date information about how you can help and changes to our services, please follow our Facebook page HOUSING: The rent relief package offered by the City of Mountain is now active. To apply, either call our main line at 650-968-0836 or email and include your name and your phone number.
Offering services to individuals and families on low or fixed incomes, homeless, and to seniors (60+ years old). Our goal is to provide the basic necessities of life to those in need, including assistance with homeless prevention, food, and health checks for the elderly. Senior lunches weekdays. Spanish
RESOURCE - Comprehensive UAP COVID-19 Information and Resources Guide
The Office of Cultural Competency Universal Access Program (UAP) is a collaborative model with FIRST 5, County of Santa Clara agencies, Santa Clara County Office of Education, Alum Rock Unified School District, Franklin McKinley School District, and other nonprofit partners. The UAP team pulled together a set of resources to help navigate families, particularly COVID19-related resources. This information is fluid and it is updated regularly. The portal includes our guide, with links to the Public Health Department, as well as a multitude of resources and information from food distribution, VTA, homelessness, immigration, unemployment, legal rights, childcare for essential workers, hotlines, and more. Key Words: ALLIES7
RESOURCE - ConXión to Community
COVID-19 Update: ConXión currently offers various resources during COVID-19 shelter in place Drop-in Center: ConXión’s Day Worker Center is serving as a ‘drop-in center’ for homeless. Here they can get a hot meal and updates on ‘sheltering in place’ and COVID-19. Hand washing stations available inside and out. Every person leaves with a bar of soap, pair of gloves and a mask. Due to social distancing and attendance, the stay is time limited. Open 7-days a week, 7 am - 2 pm. All services are open to all regardless of immigration status. ConXión is located at 749 Story Road Ste 10 San Jose, CA 95122 Gardner Mobile Medical Van: Priority is for homeless or those without insurance. On-site at ConXión every Thursday from 9:30 am - 11:30 am.
ConXión is a community-based, non-profit 501c(3), which provides education, workforce, behavioral health and other social services to disconnected youth and adults. Programs are culturally attuned to meet the needs of the Latino and Native American Communities. 95% of the staff speak, read, and write Spanish, . Interactive instructor facilitated, computer based ESL classes bilingual in 12 languages, College Entrance Assistance, workforce, behavioral health, culture and youth programs. Dayworker Center - 7 days/week, showers, hot meals, affiliate of the National Council of La Raza (NCLR) Multi-lingual: Spanish, Vietnamese, Cantonese, Chinese, Tagalog and American Sign Language. Key Words: San Jose, employment, ALLIES1, ALLIES7, Mental Health, Employment
RESOURCE - ConsumerAction Resources for consumers impacted by the COVID-19 outbreak
5/7/20 This updated resource guide has been updated with information regarding the federal CARES Act relief package. In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures. We will continue to update this list as we learn more. Multi-language: Spanish
RESOURCE - Friends of Hue
Community Support During COVID-19 CRISIS San Jose residents who are disabled, over age 65, or are a single parent living with a dependent child under 17, we will deliver food and essential items to your door, Contact us at 1-408-755-5189, email us at, or complete the COVID-19 EMERGENCY FOOD REQUEST. Friends of Hue has also donated thousands of units of PPE to Bay Area hospitals, nursing homes, and clinics. Professional Health Care Workers can submit a Emergency medical supply request online. We will do our best to support you during this difficult time. Multi-language: Vietnamese
RESOURCE - is dedicated to increasing access to resources and knowledge for the undocumented immigrant community across the U.S. We understand that these times are especially hard on immigrant communities dealing with the unique challenges of coronavirus and immigration status. Regularly updated national and state by state resource guides plus where to get legal help and DACA renewal. Multi-lingual: Spanish Key Words: COVID-19, health, financial, mental health, education
RESOURCE - Mt. View Crisis Response for Homeless
Locations of safe parking lots, hygiene stations, restrooms, and resources for unstably housed. Key Words: Homeless
RESOURCE - PG&E discount programs - CARE and FERA
California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs. Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines. Apply Online Now |
RESOURCE - Portuguese Community Center (POSSO)
COVID-19 Update POSSO is serving takeout lunches ONLY due to the coronavirus until further notice. POSSO continues open and happy to help you with your unemployment benefits, order of medications or any other needs you may have if you are homebound. We are here to help our community! Translation. Multi-language: Portuguese
Information and Referral - POSSO maintains an extensive data-base on a variety of services and resources. Staff and volunteers instruct and assist people in the utilization of these resources in order to meet personal and social needs. Also language interpretation and translation, Social Programs, Brown Bag, Food Distribution, Immigration and Naturalization, Legal Services Key Words: I&R, Information and Referral
RESOURCE - SCC Emergency Assistance Network (EAN)
The Emergency Assistance Network (EAN) agencies in Santa Clara County provide a variety of services to prevent homelessness, utility disconnections, and hunger. The goal is to stabilize individuals and families during times of trouble and help them return to self sufficiency. Member Agencies *** – LifeMoves*** – Community Services Agency***– West Valley Community Services ***– Sunnyvale Community Services*** – Salvation Army *** – Sacred Heart Community Service*** – St. Joseph’s Family Center
RESOURCE - SIVIC (Silicon Valley Interreligious Council)
We have started a list of faith communities in Santa Clara County that offer online worship services and we have COVID-19 info and resource links. If you wish to add your faith community to the list of those with online servicess, send an email to with the name of the faith community and a link to where the information is about viewing the services.
Links to Santa Clara County COVID-19 resources and programs including: How to Volunteer, Rent & Mortgage, Virtual Income Tax Support, Low Cost Internet, Childcare, Immigrants, Unemployment Insurance, Seniors, Stimulus Payments, Mental Health, Support for Homeless Residents, Find Employment, Donate Medical Supplies or Services. Multi-language: Chinese, Spanish, Vietnamese, Tagalog, Korean, Farsi Key Words: SCC, Coronavirus, Silicon Valley
RESOURCE - SVCN Non-Profit Request for Volunteers
SVCN is working with CADRE, SV Strong, and the Joint Venture Silicon Valley/Silicon Valley Talent Partnership. Submit volunteer requests on this form.
RESOURCE - Sacred Heart Community Services
COVID-19 The Financial Assistance for Low-Income Residents Impacted by COVID-19 is no longer accepting applications, but you can leave your name to express interest. SHCS offers a broad range of social programs including assistance with food, clothing, housing, utilities, employment search, financial coaching, tax preparation, counseling and advocacy. Immigrant friendly. .Multi-language: Spanish Key Words: Mental Health, families, citizenship, children, vulnerable populations, SCC, ALLIES1, ALLIES2, ALLIES7, Undocumented, Finance
RESOURCE - Safelink Free Phone Program
SafeLink Free Phone program for low income customers. Eligibility guidelines vary by state. Most qualify if they participate in a public assistance program such as Food Stamps, Medicaid, SSI, TANF, LIHEAP, National Free School Lunch, Federal Housing/Section 8 Assistance. If they do not receive any of these, they may also qualify based on total household gross monthly income. Customers can learn more or apply by calling 1-800-SAFELINK. Key Words: Communication Spanish
RESOURCE - Santa Clara County CAN (COVID-19 Assistance Navigation Hotline)
Leave a message on the SCC CAN Hotline 408-802-2124 and receive a call back within 24 hours with assistance to: ***Navigate safety net services like unemployment, food, housing, and others by helping you understand what assistance is available and guiding you through the application process. ***If needed, we can connect you with legal aid attorneys to answer questions about work related legal issues, such as questions related to employment status and income. Mulri-language: English, Spanish and Vietnamese SCC CAN is a project of the Fair Workplace Collaborative: Vietnamese American Round Table, Pilipino Association of Workers and Immigrants, Day Worker Center of Mountain View, Step Forward Foundation, Enterprise Foundation, Latino Business Council of Silicon Valley, Working Partnerships USA
RESOURCE - Social Services Continuing Benefits
4/15/20 During Covid-19 epidemic, regulations have been changed to made it easier for clients to keep their health (Medi-Cal), food (CalFresh) and financial (CalWORKs, General Assistance & CAPI) benefits. The details of these regulation changes have been posted on the Santa Clara County Social Services (SSA) Department of Employment & Benefits website English | Spanish | Vietnamese |
RESOURCE - Union Plus
Union Privilege is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families. Did you know that there are more than 12 million union members in the United States? Because of our strength in numbers, we’re able to negotiate exclusive discounts and financial assistance programs just for union members and their families. Savings and Unique Programs — Pay it Forward We pass along the exclusive benefits we’ve negotiated on behalf of union members directly to you. These benefits and programs are FREE to union members and their families. There’s no membership —if you’re a current or retired union member or a family member — you’re in.
RESOURCE - Updated: Resources for consumers impacted by the COVID-19 outbreak
COVID-19 Update: This resource guide has been updated with information regarding the federal CARES Act relief package. In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures. Spanish version
We will continue to update this list as we learn more. Through multilingual financial education materials, community outreach and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper. Libraries of Multi-language Publications: | Spanish | Chinese | Korean | | Vietnamese |
RESOURCE - VIET-112 Helpline
VIET-112 is a free, non emergency, information helpline for the Vietnamese community. VIVO staff and volunteers offer Information & Referrals to available programs and resources in Santa Clara County and the San Francisco Bay Area. 1-855-VIET112 (1-855-843-8112)
RESOURCE - West Valley Community Services (WVCS)
COVID-19 Update: WVCS is providing food and emergency financial assistance. For information for questions about emergency financial assistance. referrals, and services or call 408-366-6092. for those living in the following zip codes: 95014, 95030, 95032, 95033, 95044, 95070, 95129, 95130. Grocery pick is open to all clients living in the west valley communities of Cupertino, Los Gatos, Monte Sereno, Saratoga, and West San Jose. You can call 408-255-8033 to get more information. If you or anyone you know is affected by schools and/or business closures, loss of jobs and hourly earnings, or are now having to take care of dependent older adults amidst the COVID-19/coronavirus crisis, we are here to help. Multi-language: English, Spanish, Russian, Chinese, Cantonese, Mandarin
Food, rental assistance, PG&E assistance, transportation services, special holiday programs, diapers, Below Market Rate Housing. Safety Net Zip Codes 95014, 30,32,33,44,70, 127, 130. Serving Cupertino, Los Gatos, Monte Sereno, Saratoga, and West San Jose Key Words: North County EAN, Diversity, ALLIES7
RESOURCE- COVID-19 Youth Resource Guide
4/10/20 Comprehensive list of local resources from the Santa Clara County Office of the Public Defender. Includes food distribution sites (free meals and groceries), family services, mental health and health care, and recovery programs. Services available independent of immigration status. Key Words: Undocumented Multi-language: Spanish
RESOURCE: DCARA Deaf Multicultural Program
COVID-19 Update This is fast changing information, so please keep checking back for updates. To minimize the exposure of COVID-19, DCARA is postponing all community events currently scheduled and the Deaf Community Center (DCC) is closed to the public until further notice effective immediately. However, DCARA offices and services will remain open to the public. We have a few tips for our clients. Call our office (510-343-6670) for immediate services Check our website and social media for updates If there are any further questions, please email
It is DCARA's goal to enhance Deaf Culture within the Deaf ethnic communities by offering services that emphasize community education, and provide socialization opportunities that will enrich the quality of life for these individuals and their families. ASL Classes for Deaf Immigrants, Immigration Advocacy, Education, Counseling, Information & Referral Key Words: American Sign Language
Silicon Valley Humane Society PET PANTRY
5/20 Pet Pantry is available to all residents of Santa Clara county experiencing financial hardship. Pet Pantry food is distributed from our Animal Community Center located at 901 Ames Avenue in Milpitas between the following hours: Thur 1 p.m. – 6 p.m. & Fri – Sun 1 p.m. – 5 p.m. Pet Pantry assistance is offered every 30 days based on availability. Prescription diets are not available. Supply is based on donations and will vary month to month. Addition of another animal to your home while accepting Pet Pantry assistance will result in removal from the program. Email: Phone: (408) 262-2133
TAXES - CA Earned Income Tax Credit (CalEITC)
California Families, singles and self-employed may qualify for CalEITC. Most recipients are people who do not need to file a tax return. For 2019 filing it is possible to earn up to $8000. A new credit this year adds up to $1000 for those with children under 6 years old. Find out if you are eligible and how much you might get. Spanish
TAXES - Earned Income Tax Credit (EITC) - Federal Flyers in 21 Languages
Earned Income Tax Credit flyers in 21 different languages. Low income working parents and individuals could receive cash or tax credits by requesting it on their income tax returns. 29 states and DC also have additional state EITC awards. All states have free tax filing assistance provided by trained volunteers between January 15th and April 14th. Call the IRS at 1-800-829-1040 to find locations nearest to you. Multi-language: Amharic, Arabic, Bosnian, Burmese, Cambodian/Khmer, Chinese, Farsi/Persian, French, Haitian-Creole, Hmong, Italian, Japanese, Korean, Lao, Polish, Portuguese, Russian, Somali, Spanish, Swahili/Kiswahili, Tagalog/Filipino, Ukrainian, Vietnamese
TAXES - IRS Coronavirus Tax Relief and Economic Impact Payments
We are offering tax help for taxpayers, businesses, tax-exempt organizations and others – including health plans – affected by coronavirus (COVID-19). IRS ASL Info Videos; IRS Multi-language Info Videos IRS Info Videos Key Words: Finance, American Sign Language, Spanish
TAXES - More time to file, pay for California taxpayers affected by the COVID-19 pandemic
3/13/20 The Franchise Tax Board (FTB) today announced special tax relief for California taxpayers affected by the COVID-19 pandemic. Affected taxpayers are granted an extension to file 2019 California tax returns and make certain payments until June 15, 2020
TRANSLATION - ASL Video Series on COVID-19 Tips
American Sign Language playlist of 10 educational videos on COVID-19 including: Prevention, Managing Anxiety, Social Distancing, Parents Supporting Children, Older Adults, Symptoms, Cleaning your home, and more
TRANSPORTATION - VTA COVID-19 Information Center
3/31/20 VTA is prioritizing essential service to hospitals, health care facilities, pharmacies, grocery stores, food banks, shelters and other essential destinations during this time of extraordinary caution. This map shows the modified routes and locations of important services. Key Words: Coronavirus
UTILITIES - Newsom bans water shutoffs for customers with overdue bills
4/2/20 Gov. Gavin Newsom on Thursday issued an executive order that prohibits all public water agencies from disconnecting service to residences during the coronavirus pandemic. The order also does not absolve customers from bills they owe. They still are responsible for payment, but cannot be disconnected if payments are late or missed. The order remains in effect indefinitely. It applies to residential service and to businesses that have been deemed essential by the state public health officer, such as grocery stores, health clinics, carry out restaurants and others. It also requires water systems to restore service to residences that were shut off for non-payment after the March 4, 2020, statewide emergency coronavirus proclamation. Key Words: Finance, COVID-19
UTILITIES - PG&E Financial assistance support for our residential customers
As the COVID-19 pandemic continues to impact our communities, we understand the increasing struggles facing our customers. We are committed to helping our customers throughout this crisis by providing financial assistance programs, tools and tips to save energy. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs. Multi-language: Spanish | Chinese | Vietnamese | Tagalog | Korean | Russian | Key Words: Utilities
VOLUNTEERS - Silicon Valley Strong - San Jose Info Hub
3/18/20 As the response to this public health emergency escalates, many residents will feel direct economic impacts from business closures, event cancellations, and layoffs. Silicon Valley Strong calls on the community to stay informed and look out for each other. This landing page serves as a hub with critical updates and resources for vulnerable neighbors--accepting tips for additional information at Multi-language: This page is updated daily and is currently being translated into Spanish,Vietnamese Key Words: Coronavirus, San Jose, SCC, Santa Clara County, COVID-19